Can I run out of data or voice minutes?
Notifications from the Carrier – you won’t get one.
CRTC changes to legislation requiring cell phone carriers to provide a warning when you are nearing your plan limit received a lot of publicity. These regulations only apply to ‘consumer’ based phones and plans. All of Western’s phones are considered ‘Corporate’ phones. The regulations do NOT apply, and you will NOT receive any notification. If you are concerned that you will go over your limit, please contact fm-it@uwo.ca for assistance with tools to monitor your data usage.
What happens if I go over my plan, make a long-distance call, or incur other charges?
Facilities Management Accounting reviews our Cell Phone bills each month. If the charges for your number exceed $25.00 for Bell, you will receive an email from one of the people in FM Accounting. A sample email is below. The exact content will vary, depending the type of charges. The amount will reflect the ‘Overage’ charges and not include the base monthly charge.
Sample eMail
Hello,
I am currently reviewing cell phone overage charges for the billing period of _________ to _________. It appears that you exceeded the allowable 6 GB of data, resulting in an additional charge of $_______ (see attached for a copy of your bill).
If this additional data usage was incurred for Western related business purposes, could you please discuss with _____________ (Manager) and forward me his/her approval.
If the charges were incurred for personal use, I will generate an invoice so that you can reimburse this expense.
If you have any questions regarding your cell phone statement, please feel free to contact me.
